Index Table of Contents Terms
What happens if I get disconnected?

If your connection to Magic Online fails, you should close Magic Online and check your Internet connection. Then open the program again to log on. If the problem persists, email our technical support representatives for further assistance.

If you're disconnected while playing a game, the game will be resumed where you left off when you reconnect (unless the time limit of the match has expired). In a timed match, a disconnected player has ten minutes to reconnect before the opponent is awarded a game win. See Player Disconnection Policy for more information.

Note: If one or more players are disconnected while playing an untimed match, that match will resume the next time both players are logged on to Magic Online.

Sometimes the server may go offline while you're playing a game or event in Magic Online. Server problems follow a different policy than simple disconnects. See Server Disconnection Policy for more information.


™ & © 2002 Wizards of the Coast, Inc.